Contact Us
For general enquiries contact, please fill out the below form and we will be in touch with you as soon as we can!
Head Office & Showroom:
31b Doggett Street,
Teneriffe QLD 4005
Phone
1300 513 675
Email
hello@kolbi.com.au
Common Questions
We know you might have many questions about Kolbi. Our FAQ section is designed to address your key inquiries and provide the information you need about Kolbi.
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
